Updated Articles

21. Claims

    Last Updated: 07/17/2024 in Disaster Claims & Assistance
    What do I need to do if my home has been damaged? Here’s what you need to do first:   Contact your hazard insurance company to file a claim.   Call us at  833.253.1133 , and w e'll let you know what information is required to d...

22. Disaster Assistance

    Last Updated: 07/17/2024 in Disaster Claims & Assistance
    I am having trouble making mortgage payments due to a disaster. What can I do?  If a recent disaster has affected your ability to conduct normal financial business, we understand this may result in late or missed mortgage payments. We are here t...

23. Paperless Statements

    Last Updated: 07/01/2024 in Payments and Payoffs
    Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You will ...

24. Budget Drafts (Biweekly)

    Last Updated: 07/01/2024 in Payments and Payoffs
    Can I split my monthly payment into two payments?  Yes, by enrolling for Budget Drafts , you can schedule automatic recurring ACH drafts from your checking or savings account every 14 days. Once enrolled, half of your monthly mortgage payment will...

25. Monthly Autopay

    Last Updated: 07/01/2024 in Payments and Payoffs
    What is autopay? Autopay, meaning recurring monthly ACH drafts, allows you to pay your loan automatically each month from your checking or savings account. You may also opt for budget drafts if you would like to split your monthly payment into two ...

26. Ways to Pay

    Last Updated: 07/01/2024 in Payments and Payoffs
    How can I make payments? We offer a variety of quick and easy payment options. Choose the way that is most convenient for you: Online via our website or app Set up autopay (recurring monthly ACH drafts) online or by phone Call to set up budge...

27. Paying Off Your Loan

    Last Updated: 07/01/2024 in Payments and Payoffs
    A payoff statement for a mortgage, sometimes referred to as a payoff letter, is a document that details the exact amount of money needed to fully pay off your mortgage loan.  It encompasses  your outstanding balance, the interest you owe,  an...

28. Mortgage Recast Overview

    Last Updated: 06/25/2024 in Lower My Payment
    If you want to lower your monthly mortgage payment and have the means to make additional payments toward your loan principal, a mortgage recast might be a great option for you. Learn what a recast involves, how it can help you save now and long te...

29. Don't Fall Into an Escrow Shortage: 3 Steps to Home Insurance Policy Changes 

    Last Updated: 06/13/2024 in Blog posts
    Are you considering switching your home insurance policy or carrier? Great call! Shopping insurance annually to find the best coverage at the best price can help you minimize this major expense, which could increase year-over-year.   While th...

30. Get Support

    Last Updated: 06/12/2024 in Contact Us
    We’re just a call or click away! Any time you have questions or need help with your mortgage, we’re here to support you! Here are a few ways to reach us:  Are you having trouble making payments? As your mortgage partner, we are here to hel...

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