Updated Articles | Page 1 | First Home Mortgage

Your First Payment

Last Updated: 05/01/2025 in Newly Closed Loans

When will I receive my first billing statement? If your loan just closed, please look out for your first statement in the coming weeks, before your first payment is due. Can I opt out of receiving paper statements in the mail? Yes, you can ...
Financial Hardship

Last Updated: 04/04/2025
Lower My Payment

Last Updated: 04/04/2025
Year-End Statements

Last Updated: 04/04/2025
Access Outside the U.S.

Last Updated: 02/03/2025 in Online Access

Access to our website and app is available in the following countries: United States Australia British Virgin Islands Canada Finland Germany Greenland Guam India Japan Mexico Micronesia Portugal Puerto Rico South Korea United Kingd...
Getting Started

Last Updated: 02/03/2025 in Online Access

What should I do the first time I log into my account? Once you’re logged into your account, you can: See an overview of your loan , including balance, interest information, payoff date, escrow details, payment history, and more. Go to My L...
How to Register Online

Last Updated: 02/03/2025 in Online Access

How can I access my mortgage online? Registering online is quick and easy. Here's how: Click LOG IN above or in the sidebar. Click Register Your Account . Enter your last name, SSN or EIN/TIN, date of birth, and email address (all fields ...
Who to Contact

Last Updated: 10/07/2024 in Year-End Statements

I have other questions about year-end tax statements. Whom should I contact? If you have questions specific to taxes and deductions, reach out to the experts. Consult a qualified tax advisor, contact the IRS at 1-800-829-1040, or visit IRS.gov...
Contact Us

Last Updated: 09/11/2024
Terminating Mortgage Insurance

Last Updated: 08/27/2024 in Lower My Payment

Can I cancel my Mortgage Insurance? If Mortgage Insurance was required for your loan at closing, you might be wondering how long you will need to continue paying this extra expense. The short answer: it depends. Options to remove the mortgage ins...