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Contact Us
Newly Closed Loans
Payments and Payoffs
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Escrow, Tax & Insurance
Escrow Statement FAQs
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Lower My Payment
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Buy a New Home or Refinance
Go Paperless *NEW Options!*
Year-End Statements
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LOG IN OR REGISTER
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Newly Closed Loans
Payments and Payoffs
Online Access
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Lower My Payment
Financial Hardship
Buy a New Home or Refinance
Go Paperless *NEW Options!*
Mortgage Assumption
Year-End Statements
Year-End Statement Basics
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Accessing Statements Online
Tax Deductions
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Updated Articles
Accessing Statements Online
Last Updated: 01/06/2026
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Year-End Statements
Where can I find my tax statement online? 2025 year-end statements will be provided by January 31, 2026. When your statement is available, log into our website or app, go to Documents , and expand the Taxes section. Click the link to your stat...
Tax Deductions
Last Updated: 01/06/2026
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Year-End Statements
How can my Form 1098 help with tax deductions? This statement reports the total mortgage interest paid on your loan during the year. Generally, homeowners may be able to deduct mortgage interest from their taxes owed to the IRS. For information...
Who to Contact
Last Updated: 01/06/2026
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Year-End Statements
I have other questions about year-end tax statements. Whom should I contact? If you have questions specific to taxes and deductions, reach out to the experts. Consult a qualified tax advisor, contact the IRS at 1-800-829-1040, or visit IRS.gov...
Year-End Statement Basics
Last Updated: 01/06/2026
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Year-End Statements
What year-end statement should I expect from you? Depending on your account activity last year, you may receive the following IRS Form from us: Form 1098: Reports interest we received on a mortgage. Form 1099-C: Reports when a debt is cancel...
Insurance Department
Last Updated: 11/25/2025
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Contact Us
Homeowner’s (Hazard) Insurance If you pay your homeowner's insurance premiums through your regular monthly mortgage payment (also called an escrow account) and you receive a bill from your insurance provider or have a new insurance p...
Contact Us
Last Updated: 11/25/2025
Mortgage Assumption
Last Updated: 11/10/2025
What is a mortgage assumption? To keep it simple, this means an existing property title or ownership and mortgage obligation is transferred from one borrower to another as part of a property sale. When a mortgage is assumed, its remaining balance, ...
Go Paperless *NEW Options!*
Last Updated: 11/06/2025
Accessing Statements Online
Last Updated: 09/16/2025
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Go Paperless *NEW Options!*
Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...
How to Enroll
Last Updated: 09/16/2025
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Go Paperless *NEW Options!*
You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to Escrow statements plus other routine servicing communications, check the Email box and...
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