Popular Articles | Page 3 | First Home Mortgage

Homeowner's/Hazard Insurance

Last Updated: 06/04/2024 in Escrow, Tax & Insurance

I have a new homeowners insurance policy. Do I need to send it to you? Yes, if you leverage an escrow account to help manage insurance expenses required for your property, you need to inform us of any changes in your insurance policy. You can s...
Monthly Autopay

Last Updated: 07/01/2024 in Payments and Payoffs

What is autopay? Autopay, meaning recurring monthly ACH drafts, allows you to pay your loan automatically each month from your checking or savings account. You may also opt for budget drafts if you would like to split your monthly payment into two ...
Mortgage Assistance Options

Last Updated: 05/20/2024 in Financial Hardship

Need M ortgage A ssistance ? Whether you ’re experiencing hardship due to loss of employment, income reduction, illness or other related impacts , here are your options that may be available to you based on investor guidelin...
Why Go Digital?

Last Updated: 07/23/2024 in Online Access

Setting up your account online lets you manage your mortgage your way—anytime, anywhere. Our secure and easy-to-use website will help you: View your loan details such as balance, payoff date, interest, taxes, and more Quickly make or schedule on...
Disaster Assistance

Last Updated: 07/17/2024 in Disaster Claims & Assistance

I am having trouble making mortgage payments due to a disaster. What can I do? If a recent disaster has affected your ability to conduct normal financial business, we understand this may result in late or missed mortgage payments. We are here t...
Mortgage Recast Overview

Last Updated: 06/25/2024 in Lower My Payment

If you want to lower your monthly mortgage payment and have the means to make additional payments toward your loan principal, a mortgage recast might be a great option for you. Learn what a recast involves, how it can help you save now and long te...
How to Request Mortgage Assistance

Last Updated: 05/20/2024 in Financial Hardship

How can I apply for mortgage assistance ? You can log into our website or app to complete the application online or, if you prefer to submit your application by mail or email, please click the button above to download a PDF. The PDF will ...
Recast FAQs

Last Updated: 05/30/2024 in Lower My Payment

Will a recast lower my monthly mortgage payment? If your loan is eligible, recasting your loan may be an option to lower your payment as an alternative to refinancing. A recast typically involves making a one-time payment to reduce your loan p...
Property Taxes

Last Updated: 05/29/2024 in Escrow, Tax & Insurance

I just received a property tax bill and have an escrow account. Do I need to send it to you? Yes, if you have an escrow account set up for your property taxes and you have received a tax bill, please send it to us so we can ensure timely payment....
Paperless Statements

Last Updated: 07/01/2024 in Payments and Payoffs

Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You will ...