Popular Articles

21. How to Register Online

    Last Updated: 02/03/2025 in Online Access
    How can I access my mortgage online? Registering online is quick and easy. Here's how: Click LOG IN above or in the sidebar.  Click Register Your Account . Enter your last name, SSN or EIN/TIN, date of birth, and email address (all fields ...

22. Accessing Statements Online

    Last Updated: 07/23/2024 in Year-End Statements
    Where can I find my tax statement online? 2024 year-end statements will be provided by January 31, 2025. When your statement is available, log into our website or app, go to Documents , and expand the Taxes section. Click the link to your stat...

23. Terminating Mortgage Insurance

    Last Updated: 07/23/2025 in Lower My Payment
    Can I cancel my Mortgage Insurance? If Mortgage Insurance was required for your loan at closing, you might be wondering how long you will need to continue paying this extra expense. The short answer: it depends. Options to remove the mortgage insur...

24. Receiving My Statement

    Last Updated: 07/23/2024 in Year-End Statements
    When and how will I receive my year-end statement? Year-end statements are sent by January 31 each year. If you enroll for electronic year-end statements by December 27, 2024, we will notify you by email when your statement is available online ...

25. Who to Contact

    Last Updated: 10/07/2024 in Year-End Statements
    I have other questions about year-end tax statements. Whom should I contact? If you have questions specific to taxes and deductions, reach out to the experts. Consult a qualified tax advisor, contact the IRS at 1-800-829-1040, or visit  IRS.gov...

26. Budget Drafts (Biweekly)

    Last Updated: 07/01/2024 in Payments and Payoffs
    Can I split my monthly payment into two payments?  Yes, by enrolling for Budget Drafts , you can schedule automatic recurring ACH drafts from your checking or savings account every 14 days. Once enrolled, half of your monthly mortgage payment will...

27. Mail a Payment

    Last Updated: 05/29/2024 in Contact Us
    Questions about how and where to make payments? Check out Ways to Pay for a variety of options online, by phone, and by mail.  Mail a Payment: First Home Mortgage PO Box 660217 Dallas, TX 75266-0217 Overnight & Payoff Funds: First Home Mor...

28. Recast FAQs

    Last Updated: 05/30/2024 in Lower My Payment
    Will a recast lower my monthly mortgage payment?  If your loan is eligible, recasting your loan may be an option to lower your payment as an alternative to refinancing. A recast typically involves making a one-time payment to reduce your loan p...

29. Ways to Pay

    Last Updated: 08/29/2025 in Payments and Payoffs
    How can I make payments? We offer a variety of quick and easy payment options. Choose the way that is most convenient for you: Online via our website or app Set up autopay (recurring monthly ACH drafts) online or by phone Call to set up bud...

30. Go Paperless *NEW Options!*

    Last Updated: 11/06/2025

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