Year-end statements are sent by January 31 each year. If you enroll for electronic year-end statements by December 27, 2024, we will notify you by email when your statement is available online to view, download, and print. Otherwise, you'll receive a paper copy of your 2024 year-end documents(s) by mail.
Yes! You can enroll for electronic year-end statements to receive an email when your statement is available on our website and app to view, download, and print.
Here’s how:
To ensure you receive your 2024 tax statements timely, be sure to update your communication preferences by January 9, 2025, if your email and/or mailing address has changed.
You can view your contact information online anytime on our website or mobile app. Once logged in, go to the My Loan tab. The section titled Loan information will display your mailing address, email address, and phone number. To change your preferences, click Edit.
You can download and print your statement in a few quick clicks on our secure website or mobile app. Once logged in, go to Documents, and then click Taxes. If you need further assistance, please contact us.