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Table of Contents
Table of Contents
Refine
Go Paperless
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Statement FAQs
Year-End Statements
Lower My Payment
Property Damage & Claims Assistance
Buy a New Home or Refinance
Financial Hardship
Home
Glossary
Go Paperless
E-Delivery Options
Accessing Statements Online
Intro
How to Enroll
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Online Access
Payments and Payoffs
Escrow, Tax & Insurance
Escrow Statement FAQs
Year-End Statements
Year-End Statement Basics
Receiving My Statement
Accessing Statements Online
Tax Deductions
Who to Contact
Lower My Payment
Property Damage & Claims Assistance
Buy a New Home or Refinance
Mortgage Assumption
Financial Hardship
Updated Articles
Other Correspondence
Last Updated: 06/05/2024
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Contact Us
Other Correspondence First Home Mortgage PO Box 4638 Englewood, CO 80155 Designated Address for Notices of Error & Information Requests First Home Mortgage PO Box 3398 Englewood, CO 80155 ...
Escrow Statement FAQs
Last Updated: 05/30/2024
Recast FAQs
Last Updated: 05/30/2024
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Lower My Payment
Will a recast lower my monthly mortgage payment? If your loan is eligible, recasting your loan may be an option to lower your payment as an alternative to refinancing. A recast typically involves making a one-time payment to reduce your loan p...
Mail a Payment
Last Updated: 05/29/2024
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Contact Us
Questions about how and where to make payments? Check out Ways to Pay for a variety of options online, by phone, and by mail. Mail a Payment: First Home Mortgage PO Box 660217 Dallas, TX 75266-0217 Overnight & Payoff Funds: First Home Mor...
Property Taxes
Last Updated: 05/29/2024
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Escrow, Tax & Insurance
I just received a property tax bill and have an escrow account. Do I need to send it to you? Yes, if you have an escrow account set up for your property taxes and you have received a tax bill, please email a copy to us so we can ensure timely p...
Gracefully Exiting Your Loan
Last Updated: 05/20/2024
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Financial Hardship
If you foresee there isn’t a financially feasible way to keep your home, here are more options for you to avoid the foreclosure process. Traditional Sale: Work with a real estate agent to s ell your home ...
Mortgage Assistance Options
Last Updated: 05/20/2024
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Financial Hardship
Need M ortgage A ssistance ? Whether you ’re experiencing hardship due to loss of employment, income reduction, illness or other related impacts , here are your options that may be available to you based on investor guidelin...
How to Request Mortgage Assistance
Last Updated: 05/20/2024
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Financial Hardship
How can I apply for mortgage assistance ? You can log into our website or app to complete the application online or, if you prefer to submit your application by mail or email, please click the button above to download a PDF. The PDF will ...
Additional Resources
Last Updated: 05/20/2024
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Financial Hardship
U.S. Military Service Members If you or any occupant of your home are or recently were on active military duty or related active service, you may be eligible for benefits and protections under the federal Servicemembers Civil Act (SCRA) ...
Surplus
Last Updated: 05/20/2024
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Escrow Statement FAQs
What is an escrow surplus? All escrow accounts have a minimum required balance, which equals your expected tax and insurance expenses plus some extra money in case your bills go up – this is called a cushion. If your escrow account balance is mor...
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