Updated Articles

1. Insurance Department

   Last Updated: 11/25/2025 in Contact Us
   Homeowner’s (Hazard) Insurance If you pay your homeowner's insurance premiums through your regular monthly mortgage payment (also called an escrow account) and you receive a bill from your insurance provider or have a new insurance p...

2. Contact Us

   Last Updated: 11/25/2025

3. Year-End Statements

   Last Updated: 11/13/2025

4. Accessing Statements Online

   Last Updated: 11/13/2025 in Year-End Statements
   Where can I find my tax statement online? 2025 year-end statements will be provided by January 31, 2026. When your statement is available, log into our website or app, go to Documents , and expand the Taxes section. Click the link to your stat...

5. Receiving My Statement

   Last Updated: 11/13/2025 in Year-End Statements
   When and how will I receive my year-end statement? Year-end statements are sent by January 31 each year. If you enroll for electronic year-end statements by December 31, we will notify you by email when your statement is available online to vie...

6. Year-End Statement Basics

   Last Updated: 11/13/2025 in Year-End Statements
   What year-end statement should I expect from you? Depending on your account activity last year, you may receive the following IRS Form from us: Form 1098: Reports interest we received on a mortgage. Form 1099-C: Reports when a debt is cancel...

7. Mortgage Assumption

   Last Updated: 11/10/2025
   What is a mortgage assumption? To keep it simple, this means an existing property title or ownership and mortgage obligation is transferred from one borrower to another as part of a property sale. When a mortgage is assumed, its remaining balance, ...

8. Go Paperless *NEW Options!*

   Last Updated: 11/06/2025

9. Accessing Statements Online

   Last Updated: 09/16/2025 in Go Paperless *NEW Options!*
   Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...

10. E-Delivery Options

    Last Updated: 09/16/2025 in Go Paperless *NEW Options!*
    Electronic delivery is available for the following communications:  Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions.  Year-end statements Depending on your loan/accoun...

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