Updated Articles

1. Year-End Statements

   Last Updated: 09/18/2026

2. Year-End Statement Basics

   Last Updated: 09/18/2026 in Year-End Statements
   What year-end statement should I expect from you? Depending on your account activity last year, you may receive the following IRS Form from us: Form 1098: Reports interest we received on a mortgage. Form 1099-C: Reports when a debt is cancel...

3. Property Damage & Claims Assistance

   Last Updated: 09/18/2026

4. Claims

   Last Updated: 09/18/2026 in Property Damage & Claims Assistance
   What do I need to do if my home has been damaged? Here’s what you need to do first:   Contact your hazard insurance company to file a claim.   Begin the claims process with : Call  833.253.1133 , and w e'll let you k...

5. Paying Off Your Loan

   Last Updated: 09/18/2026 in Payments and Payoffs
   A payoff statement for a mortgage, sometimes referred to as a payoff letter, is a document that details the exact amount of money needed to fully pay off your mortgage loan.  It encompasses  your outstanding balance, the interest you owe,  an...

6. Ways to Pay

   Last Updated: 09/17/2026 in Payments and Payoffs
   How can I make my home loan payments? We offer a variety of quick and easy payment options for your mortgage/home loan. Choose the way that is most convenient for you: Login to your online account  Set up autopay (recurring monthly ACH draft...

7. Monthly Autopay

   Last Updated: 09/15/2026 in Payments and Payoffs
   What is autopay? If you choose to enroll for Autopay, your monthly payments will automatically draft from your chosen checking or savings account on the day you choose. Autopay can help save you time and peace of mind, as you won't have to rememb...

8. Budget Drafts (Biweekly)

   Last Updated: 09/15/2026 in Payments and Payoffs
   Can I split my monthly payment into two payments?  Yes, by enrolling for Budget Drafts , you can schedule automatic recurring ACH drafts from your checking or savings account every 14 days. Once enrolled, half of your monthly mortgage payment wi...

9. Paperless Statements

   Last Updated: 09/15/2026 in Payments and Payoffs
   Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You wil...

10. Accessing Statements Online

    Last Updated: 09/08/2026 in Year-End Statements
    Where can I find my tax statement online? Year-end tax statements are generally available by January 31 following the applicable tax year. When your statement is available, log in to our website or app, go to  Documents , and expand the  Taxes ...

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