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Table of Contents
Table of Contents
Refine
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Payments and Payoffs
Online Access
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Lower My Payment
Financial Hardship
Buy a New Home or Refinance
Go Paperless **NEW Options!**
Home
Glossary
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Payments and Payoffs
Online Access
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Year-End Statement Basics
Receiving My Statement
Accessing Statements Online
Tax Deductions
Who to Contact
Lower My Payment
Financial Hardship
Buy a New Home or Refinance
Go Paperless **NEW Options!**
Updated Articles
Go Paperless **NEW Options!**
Last Updated: 09/16/2025
Accessing Statements Online
Last Updated: 09/16/2025
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Go Paperless **NEW Options!**
Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...
Intro
Last Updated: 09/16/2025
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Go Paperless **NEW Options!**
Prefer to be paperless? Enroll for our convenient e-delivery services to receive certain statements and communications electronically instead of by mail! You'll trade paper clutter and waste for easy email notifications you can access anytime, a...
E-Delivery Options
Last Updated: 09/16/2025
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Go Paperless **NEW Options!**
Electronic delivery is available for the following communications: Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions. Year-end statements Depending on your loan/accoun...
How to Enroll
Last Updated: 09/16/2025
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Go Paperless **NEW Options!**
You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to Escrow statements plus other routine servicing communications, check the Email box and...
Payments and Payoffs
Last Updated: 08/29/2025
Ways to Pay
Last Updated: 08/29/2025
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Payments and Payoffs
How can I make payments? We offer a variety of quick and easy payment options. Choose the way that is most convenient for you: Online via our website or app Set up autopay (recurring monthly ACH drafts) online or by phone Call to set up bud...
Terminating Mortgage Insurance
Last Updated: 07/23/2025
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Lower My Payment
Can I cancel my Mortgage Insurance? If Mortgage Insurance was required for your loan at closing, you might be wondering how long you will need to continue paying this extra expense. The short answer: it depends. Options to remove the mortgage insur...
Lower My Payment
Last Updated: 07/23/2025
Newly Closed Loans
Last Updated: 06/30/2025
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