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Table of Contents
Table of Contents
Refine
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Payments and Payoffs
Online Access
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Lower My Payment
Financial Hardship
Buy a New Home or Refinance
Go Paperless **NEW Options!**
Home
Glossary
LOG IN OR REGISTER
Contact Us
Newly Closed Loans
Payments and Payoffs
Online Access
Escrow, Tax & Insurance
Escrow Statement FAQs
Disaster Claims & Assistance
Year-End Statements
Year-End Statement Basics
Receiving My Statement
Accessing Statements Online
Tax Deductions
Who to Contact
Lower My Payment
Financial Hardship
Buy a New Home or Refinance
Go Paperless **NEW Options!**
New Articles
Accessing Statements Online
Created On: 09/16/2025
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Go Paperless **NEW Options!**
Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...
Intro
Created On: 09/16/2025
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Go Paperless **NEW Options!**
Prefer to be paperless? Enroll for our convenient e-delivery services to receive certain statements and communications electronically instead of by mail! You'll trade paper clutter and waste for easy email notifications you can access anytime, a...
E-Delivery Options
Created On: 09/16/2025
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Go Paperless **NEW Options!**
Electronic delivery is available for the following communications: Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions. Year-end statements Depending on your loan/accoun...
How to Enroll
Created On: 09/16/2025
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Go Paperless **NEW Options!**
You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to Escrow statements plus other routine servicing communications, check the Email box and...
Go Paperless **NEW Options!**
Created On: 09/16/2025
Who We Are
Created On: 05/01/2025
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Newly Closed Loans
Congratulations on your recent closing! We are happy to continue serving you. Our goal is to make homeownership easy and convenient, every step of the way As your loan servicer, you can expect us to: Send statements. Receive and app...
Access Outside the U.S.
Created On: 02/03/2025
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Online Access
Access to our website and app is available in the following countries: United States Australia British Virgin Islands Canada Finland Germany Greenland Guam India Japan Mexico Micronesia Portugal Puerto Rico South Korea United Kingd...
LoanNav Mobile App
Created On: 07/30/2024
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Online Access
While you can access our homeowner portal from your smartphone and tablet, our LoanNav app provides an enhanced experience on Apple and Android mobile devices. The app is free and easy to use, with the same features and functionality as the websit...
Online Access
Created On: 07/23/2024
Tax Deductions
Created On: 07/23/2024
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Year-End Statements
How can my Form 1098 help with tax deductions? This statement reports the total mortgage interest paid on your loan during the year. Generally, homeowners may be able to deduct mortgage interest from their taxes owed to the IRS. For information...
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